Author: chris

Self-assessment of Communication Skills

In this assignment, you will develop an understanding of how good listening is crucial to effective communication and career success. In addition, you will perform a personal assessment of your communication skills and style.

As a student studying healthcare administration and leadership in healthcare, you should be developing your own personal development plan to include a personal assessment of your communication skills.

Listening is an integral part of the communication process. Communication in the healthcare setting is vital. This includes communication between doctors and patients, doctors and nurses, clinicians and administrators, and so on.

Based on your learning, create a 3- to 4-page Microsoft Word document that includes answers to the following questions:

• Which topic of conversation makes you uncomfortable? What is the topic? Do you know why you find it difficult to talk about this topic?
• What do you do when you become uncomfortable during a conversation? Do you withdraw? Do you try to change the topic? Do you speak louder or softer? Do you begin to gesticulate?
• Have you had an occasion to talk to a very persuasive or very aggressive person? If you and this person hold different opinions, can you hold to your position? Are you easily “led” in a conversation?
• Are you flexible in a conversation? If a comment made by someone takes the conversation in an unexpected direction, can you adjust quickly? Can you assimilate new information, reassess your position, and continue the conversation?
• When entering into a conversation, do you attempt to eliminate potential distractions and interruptions?
• Do you consciously avoid having important conversations in high traffic public areas where environmental distractions are likely possible? Why?
• Do you put your cell phone in the silence mode when you are likely to have conversations? Why?
• Do you listen without interruption and sufficiently control the conversation to minimize interruption? Why?
• When engaged in a conversation, do you give your undivided attention to the matters being discussed? Why?
• When engaged in discussion, do you develop reflective questions pertinent to the conversation? Why?
• When engaged in discussion, do you make conscious eye contact? Why?
• When involved in conversations, are you cognizant of body language, both the individual you are conversing with and your own? Why?
• Do you have an understanding of body language gestures and posturing?

In a self-assessment summary, provide a list of your communication strengths and weaknesses. Also, provide a plan to address the weaknesses identified.

Attached is a template that you can use to complete the assignment.

Support your responses with examples.

Cite any sources in APA format. Include all in text citations.

Imagine you are a recently-hired Chief Operating Officer (COO) in a midsize company preparing for an Initial Public Offering (IPO). You quickly discover multiple personnel problems that require your immediate attention.

1. John posted a rant on his Facebook page in which he criticized the company’s most important customer.
2. Ellen started a blog to protest the CEO’s bonus, noting that no one below director has gotten a raise in two (2) years and portraying her bosses as “know-nothings” and “out-of-touch”
3. Bill has been using his company-issued BlackBerry to run his own business on the side.
4. After being disciplined for criticizing a customer in an email (sent from his personal email account on a company computer), Joe threatens to sue the company for invasion of privacy.
5. One of the department supervisors requests your approval to fire his secretary for insubordination. Since the secretary has always received glowing reviews, you call her into your office and determine that she has refused to prepare false expense reports for her boss.
6. Anna’s boss refused to sign her leave request for jury duty and now wants to fire her for being absent without permission.

As an astute manager, you will need to analyze the employment-at-will doctrine and determine what, if any, exceptions and liabilities exist before taking any action. As you proceed with your investigation, you discover the company has no whistleblower policy.

In preparation for this assignment, use the Internet or Strayer Library to research your state’s employment-at-will policy.

Write a four to five (4-5) page paper in which you:

1. Summarize the employment-at-will doctrine discussed in the text and then evaluate three (3) of the six (6) scenarios described by determining:
   1. Whether you can legally fire the employee; include an assessment of any pertinent exceptions to the employment-at-will doctrine.
   2. The primary action(s) that you should take to limit liability and impact on operations; specify the ethical theory that best supports your decision.
2. Examine your state’s policy on employment-at-will. Analyze at least one (1) real-world example of an employee or employer utilizing your state’s employment-at-will doctrine in the last five (5) years. Include a summary of the main issue and the outcome in the identified real-world example.
3. Use at least three (3) quality resources in this assignment. Note: Wikipedia is not an acceptable reference and proprietary Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Analyze and apply the concepts of freedom versus responsibility and ethical decision making.
• Analyze and evaluate laws that protect against discrimination in the workplace.
• Analyze and evaluate the employment-at-will doctrine and exceptions, as well as the protections afforded whistleblowers.
• Explore the legal and ethical issues surrounding employee and consumer privacy.
• Use technology and information resources to research issues in law, ethics, and corporate governance.
• Write clearly and concisely about law, ethics, and corporate governance using proper writing mechanics

Imagine you are the branch manager of a local bank in your community.  Your assistant manager, Tom, has worked at the bank for over five years and has been a valuable employee.  Recently, there have been several complaints from female co-workers regarding Tom’s constant jokes about women.  When confronted about the issue in the past, Tom claimed the comments were all in fun and no harm was intended.  However, the women in the department find many of his jokes tasteless and feel they have no place in the workplace.  Although you personally feel Tom is just being himself, you must now take a more serious approach to address this issue.  Before you speak with Tom about the most recent complaints against him, you would like some guidance from your Human Resources Department (HR).

For this assignment, you will interview someone you know from the HR department within your current or former organization about the ethical dilemma in the above scenario. You want to explain to your peer that you are working on an assignment for your graduate program and would appreciate some insight regarding the most appropriate actions a manager should take based on the company’s Ethics and Business Code of Conduct policies.  Since some of the female employees have expressed feelings of being uncomfortable around Tom because of his sexist comments, you are also interested in learning about any potential legal implications relative to sexual harassment and the fair treatment for all employees. After your interview, ask yourself the following questions:

• What did you learn from your interview?
• What recommendations did your interviewee make regarding this situation?
• How will you apply the information you received regarding potential legal implications?
• Do you feel you are now prepared to address Tom’s behavior? Why or why not?

Submit the interview questions you formulated, and prepare a summary of your findings.  Also include a reflection of the interview process and whether or not you feel it was effective.

Length: 4 pages not including title page or references

Your assignment should demonstrate thoughtful consideration of the ideas and concepts that are presented in the course and provide new thoughts and insights relating directly to this topic. Support your paper with at least three (3) scholarly or professional resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Conduct a light research on the role of emotion in negotiation process, and the effect it has on the outcome of the negotiation.  In your essay, try to answer the following questions:

1. Does emotion delay the negotiation process, or prevents parties from reaching an agreement?  Why or why not?

2. As a negotiator, what are the benefits of emotion in negotiation?

3.  Evaluate some of the strategies for dealing with emotion in negotiation?

Write between 750 – 1250 words (approx 3-5 pages) uing MIcrosoft word in APA style.

 

Suzette is a 47-year old Caucasian female who has been married for 24 years, and has three adolescent children. Her spouse was laid off from his job of 15 years, and she has had to seek part-time work in the retail business. She works 25 hours a week. They own a home, but have been unable to make their mortgage payments for the past 7 months. She states that she always felt they went beyond their means when purchasing this large house. Her spouse has been despondent since his job loss and is having difficulty finding employment in his field, spending most days at home doing very little. He has turned down several jobs, because he considered them “beneath” his skill level, and has started drinking more heavily in recent months. Their children are in school and appear fairly well-adjusted.

 

 

 

Suzette has suffered from headaches for many years of her life and their frequency has increased to the extent that she has headaches “more days than not.” In the past year, she has had occasional shortness of breath and difficulty sleeping. She falls asleep within 15 minutes but frequently wakes up “at 2 or 3 a.m.” and is unable to fall back to sleep. This pattern has worsened and she claims she dreads going to bed because of the worries she has and her fear of not sleeping well.

 

 

 

She has good medical insurance because of her spouse’s COBRA plan, and she has regular visits with her primary care physician. Her medical history includes breast surgery for benign cysts, and she has a history of tachycardia and chronic lumbar pain. She also has evidence of early menopause. Her current medications include Ativan for anxiety and sleep, hormone replacement therapy, and low doses of Naproxen for back pain. She resists taking the Ativan, because it makes her feel “foggy” during the day.

 

 

 

She is of normal weight for her height, and her blood pressure is normal. Her eating patterns are reduced, since she says, “I’m just not very hungry.” There has been no major weight loss or gain in 5 years. She does not use alcohol or other drugs. She does not smoke. Sexual interest and desire have decreased significantly in the past 4 years. Her level of physical exercise is minimal and she states that she used to go to a gym, but finances forced her to quit. She claims that exercise always made her “feel good.” Since then, she spends most of her time at work or home, and has no time to exercise. Her mental status is normal, aside from moderate anxiety. Her level of social support is reduced, because she has few friends and her relationship with her spouse has become distant.

 

 

 

Her major complaint is her insomnia. She has significant daytime sleepiness and often falls asleep while watching TV in the evening. She claims that she falls asleep almost instantly when her head hits the pillow at night, but she wakes up three or four times and usually cannot fall back asleep.

 

• Explain Suzette’s specific stressors, and their present and potential effects on her mind and body.
• Describe the methods you would use to assess her levels of stress.
• Explain the biological and psychological mechanisms that describe the effects of stress on her sleep.
• Assess the effect of Suzette’s ongoing stress and insomnia on her health.
• Describe possible signs of sleep deprivation.
• List the follow-up questions you want to ask that could help you develop a prevention strategy.
• Explain whether or not Suzette has an illness, and what it may be. Recommend strategies for her to achieve greater health and thrive.

  Format your evaluation consistent with APA guidelines,

Choose a job you would be interested in pursuing to prepare for this assignment.

Write a 1,050- to 1,400-word paper in which you address the following:

• Conduct a job analysis for your selected job using one of the job analysis methods and discuss how it could be used within an organization.
• Evaluate the reliability and validity of your job analysis.
• Evaluate different performance appraisal methods that might be applied to your chosen job.
• Explain the various benefits and vulnerabilities of each performance appraisal method.

400–600 words

In preparation for developing an instrument for conducting primary research, this discussion involves a conceptual analysis of primary research methods, both electronic and traditional. In this discussion, be sure to cover the following topics:

• Identify, define, and describe the various primary research methods, including both quantitative and qualitative research instruments.
• Discuss the relative advantages and disadvantages of each, including trade-offs in choosing one method over another.
• How does the Internet impact the availability of these options?

List three different logic gates. Describe the functionality of each one. Give a real life example where each can be used.

What are the advantages and disadvantage of logic gates compared to switches?

There are many computing systems beside the personal computer (PC). The embedded system is a very important computing system especially in industry. What is an embedded system? What are some of its applications in the real world?

I need help with the following:

 

Identify situations that might lead to unethical practices and behavior in accounting.

Write a 350-word response to the following: Do you think the Sarbanes-Oxley Act has made a difference in the ethical behavior of companies regarding their financial accounting? Why or why not?

Select an article from the UOPX Library to support your position.

 

Need this done asap.