Responses to the knowledge, skills and abilities in essay format .

Instructions: please answer the following competencies below in essay format

You will be rated on the following competencies based on your application for this position.

Job Title:Staff Assistant

Duties

This position is located in the Executive Office in the Mental Health Care Line at the Michael E. DeBakey VA Medical Center in Houston, Texas. If you are selected for this position you will work under the supervision of the Deputy Mental Health Care Line Executive. You will plan and coordinate the administrative and secretarial work of the office, and will schedule and arrange meetings, ensure that correspondence and reports are completed within deadlines, and provide staff with guidance and help on administrative, management information, and financial procedures. Other responsibilities include maintaining the Primary Care Management Module (PCMM), analyzing annual training needs and training requirements of employees to ensure that required training is accomplished, and performing other administrative tasks and projects associated with the Executive Office. You will also provide advice and guidance on the interpretation of administrative directives and instructions, identify and resolve problems arising from internal administrative management activities, coordinate personnel actions, conduct studies pertaining to administrative functions, and conduct studies and special projects and prepare a variety of reports.

Competency 1 – Skill in applying basic to advanced analytical techniques in data gathering/analysis methods, such as standard interviewing, surveying techniques, or record reviews, to collect various types of factual and evaluative information.

Competency 2 – Knowledge of the organization including administrative practices and procedures common to organizations such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, fund control point, and storage of files and records.

Competency 3 – Skill in developing and suggesting solutions to any issues involving the collection, compilation, and/or tracking of data and statistical information in support of the Deputy Clinical Executive and Mental Health Care Line.

Competency 4 – Ability to communicate effectively with a wide range of people from diverse backgrounds including care line executives, health care providers in various disciplines, and staff from a variety of services and programs

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