1) A level production strategy relies on a constant output rate and capacity while varying inventory and backlog levels to handle the fluctuating demand pattern. Describe why or why not a pure service industry (e.g. accounting or law firms) may or may not be able to implement this type of technique.
2) Review the various Lean production and Six Sigma quality tools outlined in Chapter 8. Select a tool or process that could be implemented in your current or past organization and describe how this tool could be used in improving supply chain management.
Reference: Wisner, J.D., Keah-Choon, T., & Leong, G. (2012). Principles of Supply Chain Management (3rd ed.). Mason, OH: South-Western Cengage Learning. ISBN: 9780538475464
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