Throughout this course, you have learned ways to develop a needs assessment to tackle a Human Services issue, along with structuring many aspects of creating and working in a successful community agency. Staffing, supervising, funding, treating others ethically, respecting diversity, and understanding regulations are all important factors when working as an administrator in the field of Human Services.
Tasks:
Included in this module are the suggested readings regarding professional development. In a minimum of 300 words, you will post your answer to the Discussion Area.
Using your textbooks, the ethics codes, any provided readings, and a minimum of five sources from professional literature, discuss the following as these relate to the Human Services field. Professional literature may include the University online library resources, relevant textbooks, peer-reviewed journal articles, and websites created by professional organizations, agencies, or institutions (.edu, .org, and .gov):
• Using the same position in the Human Services field that you discussed in the M1 Assignment 2 Discussion (Clinical Supervisor of Substance Abuse treatment), assume that you are the administrator/CEO of your agency. Discuss a minimum of three ways you will continue learning about the Human Services field and expanding your education and skills. How will you achieve these goals? Keep in mind the mission and vision of your agency.
• Determine and discuss a minimum of three ways to hold yourself accountable for performing quality work as the administrator/CEO of your agency.
• Identify a minimum of three challenges you believe you will face in the first year of your role as the administrator/CEO of your agency. For each challenge, discuss at least two ways you will address the challenge.
• From your course textbook in An Introduction to Human Services: Policy and Practice, read the following chapter:
o Staying Current and Avoiding Burnout
• From your course textbook in Program Evaluation and Performance Management: An Introduction to Practice, read the following chapter:
o The Nature and Practice of Professional Judgment in Program Evaluation
• From your course textbook in Becoming an Ethical Helping Professional: Cultural and Philosophical Foundations, read the following chapter:
o Professional Identity Development: Values and Definitions
• From the University online library resources, read the following articles:
o Human Services Integration: Past and Present Challenges in Public Administration
o Multicultural Development in Human Services Agencies: Challenges and Solutions
o What’s New about the New Public Management? Administrative Change in the Human Services
• From the Internet, read the following articles:
o Borritz, M., Rugulies, R., Christensen, K. B., Villadsen, E., & Kristensen, T. S.
(2006). Burnout as a predictor of self-reported sickness absence among
human service workers: Prospective findings from three year follow up of the
PUMA study. Occupational & Environmental Medicine, 63, 98–106.
Retrieved from http://oem.bmj.com/content/63/2/98.short
o Mayo Clinic Staff. (n.d). Job burnout: How to spot it and take action. Retrieved
from http://www.mayoclinic.org/healthy-living/adult-health/in-depth/burnout/
art-20046642
o Mitchell, G., & Hastings, R. P. (2001). Coping, burnout, and emotion in staff
working in community services for people with challenging behaviors.
American Journal on Mental Retardation, 106(5), 448–459. Retrieved
from http://www.aaiddjournals.org/doi/abs/10.1352/0895-8017%282001%
29106%3C0448%3ACBAEIS%3E2.0.CO%3B2
Additional Readings:
• From the Internet, read the following articles:
o Gaines, J., & Jermier, J. M. (1983). Emotional exhaustion in a high stress
organization.Academy of Management, 26(4), 567–586. Retrieved from
http://amj.aom.org/content/26/4/567.short
o Mind Tools. (n.d.). Stress management techniques. Retrieved from http://www.
mindtools.com/pages/main/newMN_TCS.htm
o Zur Institute. (n.d.). Therapists’ burnout. Retrieved from http://www.zurinstitute.
com/burnout_resources.html
Leiter, M. P., & Meechan, K. A. (1986). Role structure and burnout in the field of
human services. The Journal of Applied Behavioral Science, 22(1), 47–52.
Retrieved from http://jab.sagepub.com/content/22/1/47.short
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