From the eActivity, determine Southwest Airline’s predominant method of training. The article by Emily Hollis on the Chief Learning Officer’s (CLO) Website titled “Southwest Airlines: Employee Education Takes Flight” is from 2003. Is SW Airlines still using the University for People today? What does our text book say about this method? Is it an effective way to conduct training? Support your position. Provide one recommendation for improvement.
•Compare and contrast the following training methods: presentations, case studies, simulations, and discussions. Determine which training method you believe to be the most effective and explain why.
eActivity:
Go to the Chief Learning Officer’s (CLO) Website and read the article titled “Southwest Airlines: Employee Education Takes Flight” , located at http://clomedia.com/articles/view/southwest_airlines_employee_education_takes_flight.
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