Explain in your own words the capabilities of Oracle Siebel. How does it compare to its competitors solutions? Have there been any success stories of companies using it?

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Explain in your own words the capabilities of Oracle Siebel. How does it compare to its
competitors solutions? Have there been any success stories of companies using it? (500
words)
2)
Explain what front
–
facing and analyt
ical CRMs are and how they are different. As far as
possible identify which parts of Oracle Siebel CRM are front facing and which are
analytical.
(500 words)
3)
Explain in your own words the capabilities of Oracle Fusion supply chain management.
How doe
s it compare to its competitors solutions? Have there been any success stories of
companies using it?
(500 words)
4)
Give an overview of internal systems such as ERP and what functionalities they
provide. Discuss how these internal systems can be extend
ed to the customer and the
supplier. What are the benefits and synergies that can be created? (500 words)
5)
Give an overview of the types of networks and discuss the opportunities and threats they
provide in relation to CRM systems and supply chain syste
ms.

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